The owner of this agency doesn't care for the clients. Once you've paid your trip they don't inform you on anything relating your trip. I highly DON'T recommend anyone to travel with this agency.
They are very friendly, professional and plenty of options available
The worst company to travel with.The worst customer service EVER.
Tony is really nice ..i have go to europe with them.varadero cuba .and im going to punta cana next month with them
The airline that they uses is horrible the plain is old and smell bad, (world Atlantic airline now they were people including me that had the same plain sit , so we were standing until every one was onboard , and they gave us the sit that were empty , horrible experience .
The charter plane, Swift, very old outdated, was delayed in departing, late and delayed bringing luggage out. Agency uses a transportation service that took 3 1/2 hours to get to hotel, only one hour travel...arrived at hotel at 7:30pm, entire day lost. No water, nothing on that ride, very upsetting. Last ones to drop off, first ones to pick up on way to airport, same thing, 3 and half hours.they should only charge for 6 days, not 8. Charter planes should be on time, vacation has to be paid 2 months prior, customers are treated like cattle
Viva Travel is a US Travel Agency based in Coral Gables, Florida. Viva Travel is located at 1001 Ponce De Leon Blvd, Coral Gables, FL 33134, USA.
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